Privacy Policy

1. Introduction

Écolitière places great importance on the protection of your personal data and is committed to processing it in a transparent, confidential, and secure manner.

This Privacy Policy is intended to inform you about the data we collect, the reasons for this collection, how long it is kept, and your rights.

By using our website or contacting us, you agree to the practices described in this policy.

2. Data controller

The data controller is:

Écolitière
Address: To be completed
Email: To be completed
Phone: To be completed

For any questions regarding your personal data, you can contact us using the details above.

3. Personal data collected

When you use our site, we may collect the following information:

• Full name
• Company name
• Email address
• Phone number
• Shipping address
• Billing address
• Country
• Information regarding your quote request or order
• Any information you choose to provide to us via our forms

Certain technical data may also be collected automatically while you browse, such as:

• IP address
• Browser type
• Device used
• Pages viewed
• Date and time of visit

4. Purposes of processing

Personal data is used to:

• Responding to your contact requests
• Creating personalized quotes
• Preparing and tracking your orders
• Managing deliveries
• Providing customer support
• Improving our website and our services
• Generating traffic statistics
• Complying with our legal and accounting obligations

We only collect data that is strictly necessary for these purposes.

5. Legal basis for processing

Depending on the situation, your data is processed based on the following legal grounds:

• Your consent when you fill out a contact form;
• The performance of pre-contractual or contractual measures in the context of a quote request or an order;
• Our legitimate interest in improving our services and our website;
• Compliance with our legal obligations.

6. Data recipients

Your data is intended exclusively for authorized personnel within Écolitière.

It may also be transmitted to certain service providers involved in our activities, including:

• our web host, Webflow;
• our management and communication tools;
• our logistics and shipping partners when necessary to fulfill an order.

These service providers only access the data necessary for their tasks and are required to ensure its confidentiality.

Your data is never sold or transferred to third parties for commercial purposes.

7. Retention period

Personal data is kept only for the time necessary for the purposes for which it was collected.

Certain information may be kept longer to comply with our legal, tax, or accounting obligations.

8. Data security

Écolitière implements appropriate technical and organizational measures to protect personal data against loss, unauthorized access, disclosure, alteration, or destruction.

Despite all precautions taken, no computer system can guarantee absolute security.

9. Cookies

Our site may use cookies to:

• ensure proper functionality;
• measure our audience;
• improve the user experience.

You can accept, decline, or configure cookies using the banner provided for this purpose when available.

You can also change your preferences at any time via your browser settings.

10. Your rights

In accordance with applicable personal data protection regulations, you have the following rights:

• the right to access your data;
• the right to rectification;
• the right to erasure;
• the right to restrict processing;
• the right to object;
• the right to data portability;
• the right to withdraw your consent when processing is based on it.

To exercise any of these rights, you may contact us using the details provided above.

11. Links to third-party sites

Our site may contain links to external websites.

Écolitière cannot be held responsible for the privacy practices of these third-party sites and encourages you to review their own privacy policies.

12. Policy updates

This Privacy Policy may be updated at any time to reflect legal, regulatory, or technical changes.

The version currently in effect is the one published on this page.

Contact

If you have any questions regarding this Privacy Policy or the processing of your personal data, you can contact us via our contact form or using the details provided in the site's legal notice.

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